Not a day goes by that you don’t see another one of those silly motivational quotes attached to cute picture of someone gazing over a cloudy snow covered rain forest. Occasionally we are mov…

40k No way
Well there is always a first for everything. After 18 years in the corporate world I can safely safe this is a first for me and a moment I will never forget. When I first started this blog my intent was to try and share stories which were incredible and memorable while providing some insights into amazing customer service. My secondary goal was to challenge businesses out there on how they can consider their business with a different lens in the creation of customer loyalty. And quite frankly this organisation should stand as a beacon for everyone out there. So back